.BRAND : 4 episodes, for this summer

.BRAND : 4 episodes, for this summer
Photo : CC BY-SA 3.0 Nick Youngson – source : http://nyphotographic.com/

Act 2: Expression

 

We left off on the time when the brands did not feel the Internet revolution, the techniques evolving and the registered domain names. (Read act 1: Denial (and anger))

The example of McDonald’s is interesting. In 1994, Wired, an American magazine created a year earlier, communicates about the case of mcdonalds.com. Joshua Quittner, a journalist at Newsday, contacted McDonald’s and asked if they would be interested in registering mcdonalds.com. There was little to no answer. He registers the name, contacts McDonald’s which does not answer. Then he publishes his article on Wired, putting the contact address ronald@mcdonalds.com.

McDonald’s complains and Quittner asks for a donation for charities: it will be 3500USD for the computer equipment of a school in New York.

McDonalds - .brand domain name example

 

In analogy, we can remember when a Russian worker asked for a gift from Vladimir Putin, who could not refuse in front to the camera. Putin offered him his watch worth a year’s salary.

The virulent attacks of trademarks are legion in order to recover the domain names from little jokers, some of them could be part of the company, such was the case for mtv.com.

Brands federate among themselves, contact ICANN to develop simplified procedures, even if, according to the famous trademark dilemna, the American organization had known the risk of cybersquatting for a long time.

On the side of lawyers, training courses are launched on each side of the Atlantic and the UDRP, SYRELI, URS and others, are created in order to defend the digital territories.

France, known for a long time as a country supporter of trademarks, will not remain passive and is today, the second country in the world in the disputes resolutions concerning domain names.

Thus, in the virtual territory, and in contrast to the reality, the police is financed by trademarks. The holders of a territory, similar to countries, are doing nothing or almost nothing: recovering a .Fr can be possible using a SYRELI procedure, while for our friends from the outside of Rhine, no alternative procedure exists: to apply for its .DE, it is the court or nothing.

Nevertheless, an economy of defense of brands is organized and thus, an ecosystem is developed.

Everything seems to be going well, until the arrival of the new extensions, as called in the field, the first round…

 

Read act 3: Depression

The acquisition of Rightside Group by Donuts becomes a reality

new gTLDs - The acquisition of Rightside Group by Donuts

It’s at mid-July that ICANN has given its consent regarding the merge of Rightside Group, the registry behind the 40 new gTLDs (.ATTORNEY, .NINJA, .PUB, .DENTIST, .NEWS, .ROCKS, .LIVE, etc.) and the other well-known registry in the new gTLDs’ world, Donuts Inc (more than 200 TLDs: .LIFE, .LOANS, .MEDIA, .SOLUTIONS, .WORLD, etc.).

Donuts will then acquire Rightside at the price of 10.60$ per action, in the context of a takeover offer, i.e. an operation of approximatively 213 million in total.

Donuts, already largely dominant with its hundred extensions, continues to reinforce its position and benefits from difficulties faced by some registries suffering from deficit of commercial success.

This new operation highlights a fact: many new extensions didn’t obtain the expected enthusiasm and the registries which created them are in difficulties.

Are we heading slowly but surely towards a retrieval by Donuts of unsuccessful registries seeking to limit the losses?

 

Black July for the .xyz

 .XYZ - new gTLD

The volume leader of the new gTLDs has seen its zone file cut by more than half.

While it started its July month with more than 5.2 million of registered domain names in its zone, it had only 2.5 million on Monday 17, letting the .top get its way back to the top in the meantime.

How to explain such a phenomenon?

First of all, the multigenerational extension doesn’t escape the non-renewal law.

A year after having massively registered at the derisory price of 0.01$ or even received for free their domain names in .xyz, the acquirers simply don’t renew these latter, hence a considerably reduced zone file.

Last but not least, a big part of the non-renewals comes from the ban done to registries by the China Ministry of Industry and Information Technology to sell .xyz.

Yet, half of the registered domain names in .xyz were owned by people in China.

The case is currently in the process of being resolved, so the .xyz has yet to type its final point.

Nameshield: The first French registrar certified ISO 27001 on all its registrar activity

Nameshield's ISO 27001 certification

 

 

Nameshield is proud to announce its ISO 27001 certification on all its registrar activity, the product of many months of work.

Why the ISO 27001 certification?

Since its creation, 23 years ago, Nameshield has taken to heart to provide to its customers the best services under conditions of optimal security. By choosing the ISO 27001 standard, this constant care given to all our services is now certified by a competent authority.

The impressive rise of the occurrence and the force of the cybercriminal attacks has comforted the founder and CEO of Nameshield, Jean-Paul Béchu, in his determination to propose to all our users an ISO 27001 certification on all our registrar activity.

Today, it’s frequent that cybercriminals attack services providers in order to reach indirectly their final targets. And if our Security Officer of Information System monitored already the security of our infrastructure, the ISO 27001 reinforces the requirements.

If Nameshield has engaged in this process, the result of an important investment, human and financial, it’s because it’s essential for us to demonstrate and certify the dimension of our engagement in term of security.

To be certified ISO 27001 is to ensure our customers and partners that the security of the Information systems is completely integrated and that Nameshield is committed to a process of constant improvement requiring specific resources, which we have chosen to deploy.

The certification confirms the competence of Nameshield’s employees and their expertise in the protection of critical information.

 

What is the ISO 27001 certification?

ISO 27001 is an international standard which describes the requirements for the establishment of an Information security Management System. This one is intended to choose the security measures to set up in order to ensure the protection of sensitive goods of a company on a defined perimeter. In the case of Nameshield, it covers all of its registrar activity.

At a higher level, the ISO 27001 standard requires that the managers of the company are involved in the cyber defense. In parallel, a steering committee follows the implementation of the new arrangements respecting the standard.

An audit carried out by LRQA, the World Leader of the certification of value added Management systems, allows us to deploy our security measures and to become the first French registration office to be certified on the complete perimeter of its registrar activity.

Nameshield, your trusted partner.

 

.BRAND : 4 episodes, for this summer

.BRAND : 4 episodes, for this summer
Photo : CC BY-SA 3.0 Nick Youngson – source : http://nyphotographic.com/

Act 1: Denial (and Anger)

 

The brand, a forbidden territory. Everything is played out by attacks, complaints, courts. A ruthless world. Since the 23rd of June 1857 and the creation of the first system of trademarks by France, it is possible to benefit from an exclusive right of use for a term on different applications. Otherwise the law is coming. The arrival of the Internet will shake up this foundation.

If one remembers the Milka conflict with Kraft foods, which led to the famous opposition between Milka Budimir, a seamstress in Bourg-lès-Valence, and the American giant Kraft Foods about the domain name milka.fr, we can keep in mind the case of many domain names holders who succeeded in winning attacks against those bigger than them.

The expression of David vs Goliath is illustrated in France with leclerc.fr, domain name registered by a fan of the Leclerc tank. In spite of an attempt at recovery of SYRELI type, the tradesmen never succeeded in obtaining this famous domain name. For posterity, the justification of the individual will be retained in his argument: “… in life there are not only shopping centers and consumption, France is above all, a country of history, a strong history of which we can be proud!”

 

.BRAND - Leclerc.fr website
Leclerc.fr website

 

In the United States, the case of Nissan Computers is interesting. The little known IT company was registered after the name of its owner, Uzi Nissan. The eponymous Japanese company Nissan Motors evidently pouted at the deposit of nissan.com and tried to recover the domain name in question. Despite an incessant media campaign and numerous attacks, today nissan.com remains the property of Nissan Computers. Nissan Motors now uses nissanusa.com for its US business. In this case, the Nissan.com website only reflects Nissan Computers’ computer sales activity. We can instead find a strong attack against Nissan Motors. A bad buzz in action!

 

.BRAND - nissan.com website
Nissan.com website

 

What can we keep in mind through these two experiences? A relatively interesting bone marrow: the domain name, this intangible asset representing the image of a company, has not been sufficiently monitored by multinationals.

New extensions: The first signs of a (R)evolution?

Domain names registration strategies follow reasoning sometimes hard to understand. However “sheep-like” reasoning is the one we can easily observe.

When Alphabet (Google) used for the first time its domain name ABC.XYZ, a sensitive rise of registrations for this extension has been observed. More than a simple registration, ABC.XYZ has created for the public, informed or not, an interrogation on the extension used: “they aren’t in .COM?”

 

New extension - abc.xyz Alphabet Google

 

New gTLDs’s program by ICANN has generated many thoughts on naming politic on the web. Until now, these extensions weren’t well known by the general public, despite the real concern of the brands to communicate on this subject: BNP Paribas, Leclerc and AXA for French examples, which have chosen a dedicated extension.

New gTLDs creation allows to register domain name by searching to give a meaning to the associated activity: be it geographical or by sector.

That way, the following sentence makes more sense: “When I look at the domain name, I know what’s behind it”.

Today, despite this opportunity, few companies of big scale have chosen to use a new extension. And none to my knowledge, suppress its former address to go on the new one. Which can be quite logical. But things which seem unchanging, are changing.

DXC an American company, present in NYSE, has changed its short domain name, three characters, dxc.com to dxc.technology. It was our colleagues of DNW who announced this news. However the email addresses service didn’t move to the new extension yet.

 

New extension - dxc.technology
Example of dxc.technology

 

This information may seem of little importance, but have in mind the impact it will have on the process of new extensions use. Simply put, it begins with the importance and the safety of the extension for a company to change. Wait for the next step! It may only be the beginning of an underlying trend on communication and naming strategy on Internet.

Technology revolution growth is usually slower than the one planned, but its impact is often more important… To be continued.

The launch of .AFRICA

After more than five years of legal dealings and battles, South African organization .ZA Central Registry (ZACR) is now designed to commercialize the internet extension “.AFRICA” which will be opened to all. As presented by Koffi Djossou, member of UNIFORUM ZACR, future domain names in .AFRICA will “promote African companies, people and culture on Internet”. President of the African Union Commission Nkosazana Dlamini Zuma, has already saluted the end of this battle as the moment when Africa “has finally acquired its own digital identity”.

 

new gTLD .africa

 

We will go back to present the facts: in the application call for new extensions launched by ICANN, they were two to claim the .AFRICA. On one side, we have South African national extension operator .ZA (ZACR). On the other side, we have an African/American business woman Sophia Bekele, the DotConnectAfrica (DCA) founder.

With the geographical and cultural nature of the .AFRICA, the extension couldn’t be sold by bidding. So ICANN has required the participants to obtain the support of at last 60% of the concerned region governments. After this, ZA Central Registry (ZACR) has benefited from many official supports (39 African governments) like the African Union. While DotConnectAfrica (DCA), has been the object of many mails opposed to this “dissident application”.

In early 2014, ICANN has finally given the delegation of the .africa domain to ZA Central Registry (ZACR). At that time begins this unprecedented judicial marathon, after DotConnectAfrica (DCA) submits a claim against ICANN for fraud and unfair business practices. DotConnectAfrica (DCA) has requested to the United States Federal Court to stop ICANN from giving the delegation of .africa domain to ZA Central Registry (ZACR) during the trial.  Even if the last request was finally denied, the claim against ICANN is still ongoing…

This highly political saga has ended in February 15th, 2017 but for ZA Central Registry (ZACR), the work begins now: to make of .Africa a real banner of the African continent.

Find more information on http://nic.africa/ or contact Nameshield regarding the conditions and the open period for the registration of your .AFRICA.

Why are Dot Brands dragging their feet?

Ok so here’s the thing, we’re over 2 years into the new gTLD rollout now, a new era of the Internet, and everything seems to be going swimmingly…. Or is it?

On the face of it, momentum is building. Over 16 million domain names registered in the past 2 years and 60% of them would still have been available under a .com e.g. nameshield.website and its .com equivalent nameshieldwebsite.com. That’s great because it means that New gTLD domain names are being registered instead of the equivalent .com.

But there is still one thing lacking, something I have been quite vocal about in the past, and that is the fact that very few people actually know that there has been a fundamental shift in the naming infrastructure on the Internet.

To put in another way – the general public don’t know about new gTLDs.

Two years down the line and society is still living in the dot com age and will continue to do so until the .BRAND applicants start to use their gTLDs in their marketing, promotional and operational activities.

“WWW, shhhh, dot com, dot org.”

                      Dr. Evil, Austin Powers Goldmember 2002

What has changed in 14 years?

A new .brand of concern

Here is where things start to get a bit more worrying. Of the 589 .BRAND applications received, 558 of them have signed their ICANN contracts, 289 of them have been delegated and are live on the Internet but only 64 of them are in active use and most of those still redirect to the corporate homepage, usually a .COM!

One of the most prolific .BRAND registrants is Bradesco (a Brazilian Bank) and that has an underwhelming 90 .bradesco names under management. Despite this poor showing, it is the banking sector which is leading the way. BNP Paribas, for example, has been very active promoting its .bnpparibas domain extension e.g www.histoire.bnpparibas and www.mabanque.bnpparibas

www.Epic.Fail?

One notable, and unfortunately a rather embarrassing, example of how the .BRANDs should be promoting their domain extensions is www.booking.com which spent a fortune on its highly successful booking.yeah advertising campaign.booking.yeah-pr-still-5

The booking.yeah campaign is a shining beacon to .BRAND owners, lighting the way with a clear, concise and powerful example on how to use your new gTLD to maximum effect.

Unfortunately, no-one thought to inform the Booking.com marketing department that they could actually own the .YEAH domain extension and so this multi-million dollar advertising campaign, which is centred around a really great and very memorable domain name ‘booking.yeah’, does not and cannot resolve to a website because no one actually applied for .YEAH.

use it or lose it!

The clock is ticking for those that own a .BRAND. Not simply because there is a time limit before the registry has to be operational, nor because domain extensions have to be operated for a minimum of 10 years, but because there will undoubtedly be another round of applications.

At present owners of a .BRAND are in a privileged competitive position online when compared to counterparts which failed to apply for a .BRAND. For example, Nike owns .NIKE whereas Adidas did not apply for .ADIDAS.

There is a limited window of opportunity to steal a march on the competition in a big way by ushering in the Not Com era.

.BRAND owners know that while they procrastinate, dither and generally do nothing with their expensive and highly valuable Internet asset they are frittering away the opportunity to put clear water between themselves and their competitors online.

So why then aren’t more .BRAND owners rushing to promote their new internet address?

If I’m honest, I believe it is because to date, the champions in the majority of .BRANDs applicants have been those that understand and are responsible for the legal, technical and risk reduction benefits of owning and operating a Top Level Domain rather than the outward facing sales, marketing and strategic positioning benefits that operating a .BRAND can bring.

In my experience, when the Sales and Marketing functions truly understand what you can actually do with a .BRAND, when it is closely aligned with marketing campaigns and business development strategies, the real power of the Not Com era becomes blindingly obvious.

Andy Churley,
CMO Nameshield Group